Purpose

This Charter is established by J.Jordens, located at Avenue Kersbeek 308, 1180 Uccle, registered with the Crossroads Bank for Enterprises under number: 0417.478.003 (hereinafter referred to as “the data controller”). The purpose of this Charter is to inform visitors to the website hosted at https://j-jordens.be (hereinafter referred to as the “website”) about how data is collected and processed by the data controller.

This Charter aligns with the data controller’s commitment to act transparently and comply with the Act of 8 December 1992 on the protection of privacy concerning the processing of personal data, as well as Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (hereinafter referred to as the “General Data Protection Regulation” or GDPR).

The data controller places great importance on safeguarding the privacy of its users and commits to taking reasonable precautions to protect personal data collected against loss, theft, disclosure, or unauthorized use. If a user wishes to respond to any of the practices described herein, they may contact the data controller at the postal or email address specified in the “Contact Details” section of this Charter.

 

Consent

By accessing and using the website, the user acknowledges having read the information described below, accepts this Charter, and explicitly consents to the data controller collecting and processing their personal data as described in this Charter.

The user has the right to withdraw their consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on prior consent.

What Data Do We Collect?

When visiting and using the website, the user explicitly consents to the data controller collecting and processing the following personal data, in accordance with the principles described below:

1. Personal Data:

   • The user’s domain (automatically detected by the server), including their dynamic IP address.
   • Their email address, if previously provided (e.g., through sending messages or questions via the website or by email communication).
   • Information regarding the pages the user has viewed on the website.
   • Any voluntarily provided information, such as accessing the “mystatus” platform of the website.

2. Non-Personal Data:

   • Data that does not allow direct or indirect identification of an individual. Such data may include aggregated statistics about website usage or anonymized records of interactions.

If non-personal data is combined with personal data such that identification becomes possible, the combined data will be treated as personal data.

Purpose of Processing

Personal data is collected and processed exclusively for the purposes outlined below:

• Managing and monitoring the execution of services offered.
• Handling orders and invoicing.
• Sending promotional information about the data controller’s products and services.
• Providing offers for services under preferential conditions.
• Responding to user inquiries.
• Generating statistics.
• Improving the website and the services offered.
• Informing users about new services for direct marketing purposes.
• Better identifying user interests.

Should the data controller undertake processing not outlined in this Charter, users will be informed and allowed to opt out before their data is reused.

 

Data Retention Period

Personal data is retained only for the period necessary to fulfil the stated purposes and in accordance with legal and regulatory requirements.

• Customer data: Retained for up to 3 years after the end of the contractual relationship.
• Traffic data: Retained for a maximum of 12 months.

After these periods, the data controller ensures that personal data is rendered inaccessible or securely deleted.

 

Rights of the User

1. Access and Copy of Data:

   • Users may request access to their personal data by submitting a written and signed request, accompanied by proof of identity, to the contact address provided in this Charter. A copy of the data will be provided within one month.

2. Rectification of Data:

   • Users may request correction of inaccurate or incomplete data. The data controller will respond within one month.

3. Right to Erasure (“Right to Be Forgotten”):

   • Users can request the deletion of their personal data when certain conditions are met, such as when the data is no longer necessary for its original purpose or the user withdraws consent.

4. Right to Restriction of Processing:

   • Users can request restricted processing under certain circumstances, such as when the accuracy of the data is contested.

5. Data Portability:

   • Users can request their personal data in a structured, commonly used, and machine-readable format or request its transfer to another data controller.

6. Right to Object:

   • Users can object to the processing of their personal data for direct marketing purposes or for reasons related to their particular situation.

Recipients of Data

Data may be shared with:

• Carefully selected business partners within the EU.
• Service providers or subcontractors assisting with service delivery.

Data will not be transferred outside the EU unless adequate protections are in place.

 

Security Measures

The data controller employs industry-standard measures to protect personal data from unauthorized access, alteration, or destruction.

Contact Details

For any questions, complaints, or requests, users can contact:

Email: info@j-jordens.be
Address: 308 Avenue Kersbeek, 1180 Uccle

Governing Law and Jurisdiction

This Charter is governed by Belgian law. Any disputes related to its interpretation or execution will fall under the exclusive jurisdiction of the courts in the judicial district of Brussels.